Contact Us | 877-Ace-Comp | 877-223-2667

Welcome to the USDA uSite!

You'll call Ace the perfect fit. For 26 years, our customers have considered Ace the only place to get real computer solutions, in any server, storage or computer configuration... And a perfect fit defines what it's all about.

In fact, when it's a perfect fit a funny thing happens. It will be the right price. So don't start there...with what looks like a low price. Call us to get the perfect fit for just what you need and nothing more. Then the price will be perfect. Please review the standard Fujitsu Tablet configuration information for your systems, as well as information about accessories. Electronic links to maintenance and support information are also available, as well as electronic request forms tailored to your unique requirements. We look forward to continuing to support your needs in the best way possible.

Support / RMA Request

Fujitsu Lifebook T5010 Datasheet

Fujitsu Lifebook T5010 User Guide (3MB)

Fujitsu Support & Driver Website (BIOS Updates)

Level 1 Tech Support - 1-800-FUJITSU (1-800-838-5487) 24x7

Level 1 Technical Support is for assistance with using the Fujitsu Tablet features only.
It is not to be used for warranty repairs, service inquiries, or other problem resolution.

WorldWide Warranty Support: 866-834-3683 (Ace/PrismPointe)

Gregory Weithman - Project Coordinator
678-982-2189
E-Mail

Level 2 Tech Support - 1-800-363-8548, PIN# 50-4348

Please contact Ace/PrismPointe first, before calling Level 2. Level 2 is specifically to set up
an RMA for core unit repair. This includes return of the unit to the Memphis Depot (4-5 Day turn).
Three years standard warranty on the core unit is from Fujitsu, Ace/PrismPointe are providing
the extended warranty and upgraded SLA as part of the BPA contract, including onsite service.

Mike Wright - Fujitsu Federal Systems Engineer
919-781-3654 office
919-332-7708 cell
E-Mail

Systems Engineering Support is available to USDA project team, IO Lab, and Help Desk for technical questions. Recommended for use when more in-depth support is required – i.e. driver conflicts when installing, image creation issues, annomalys with multiple users in field, the SE can coordinate engineering resources at corporate to solve problems, or provide technical updates.

USDA ITS Management Portal (Requires Login)

PrismPointe / USDA ITS Management Direct Line: 866-323-4146

I am interested in learning more!

T5010 Configurations Standard Display Sunlight Readable

Definitions:

EC = Eight Core / Octo Core SC = Six Core / Hexa Core QC = Quad Core TC = Tri Core DC = Dual Core C2D = Core 2 Duo C2Q = Core 2 Quad HS = Hot Swap HE = High Efficiency LP = Low Profile RM = Rack Mount 2CMS = 2-Channel Multi Streaming FW = FireWire (IEEE 1394) STD = Standard or Installed FUT = Planned Future Capability 80+ = Eighty Plus Power Supply 80S = Eighty Plus Silver Power Supply 80G = Eighty Plus Gold Power Supply OC = Over Clocking FB = Fully Buffered UB = Unbuffered UIO = Universal I/O Slot

* Listed Specifications may not include all possible combinations, are provided for reference only and are subject to change. Ace is not responsible for typographical errors, and please verify your configuration with your account team prior to placing an order.