Many of the planes the Air Force deploys are decades old, but still in excellent condition—they just need to be updated from time-to-time. To make the same technology upgrades that Ace Computers accomplished, the plane’s manufacturer would have charged significantly more.
Ace Computers took advantage of their considerable in-house expertise to meet (and in many cases exceed) technical requirements, warranty and support requirements, and specialized packaging and labeling requirements. The end result was the best overall technical solution at the best price.
The specific product was Ace Computers’ LogiCAD Workstation configured to meet all technical requirements including incorporating legacy components. There were also custom multiple labeling requirements that needed to be met and custom user and installation guides that needed to be created. Ace Computers used a system board that optimized their ability to support the Air Force’s legacy systems and incorporated a high-quality CPU and descript memory that exceeded the minimum requirements while staying within budget. “Due to the fact that we worked with one supplier for the case, motherboard, and video card the system compatibility is unsurpassed,” Marc said.
As with most builds of this size, there were some challenges that required Ace Computers’ engineers to think outside the box and draw on their experience. They had to customize a workstation that met all of Mission Planning’s very specific requirements. They also had to support legacy technology. “The process of wiring the systems was very time-consuming, but necessary,” Marc said. “One of the things that Ace Computers is known for is not cutting corners—ensuring quality no matter how much time it takes.”
The pre-shipping inspection was seamless. Phil Holeman, Mission Planning Systems Hardware Manager, Scott AFB, remarked that it was one of the best inspections he has ever conducted. “The pre-shipping inspection went perfectly. We did not note any discrepancies. While there was one defective PCM CIA reader, they fixed it on the spot. I expect this will continue to be a successful partnership.”
For Mission Planning and any other projects where reliability is key, service is extremely important. Marc explained, “In making their decision, Mission Planning looked not only at the end products but service and support for 5 years. This means that the hardware we build for them must be reliable. I spent a lot of time going over the support logistics with Phil because he was understandably adamant about it.’